Re: El Dorado Royale

Posted by Don't Go! on July 06, 2000 at 10:00:46:

In Reply to: El Dorado Royale posted by Jack on May 08, 2000 at 22:39:54:

Arrived back on 7/3 from El Dorado Royale. Here is what we found:
1. Most of the amenities listed in the brochure are not ready or non- existent.
2. Only Three of the four restaurants are open.
3. The Spa portion of the hotel is not complete and there are no tennis courts or gym yet.
4. The beach in front of the hotel is mostly rock, however, there is nice white sand beach about a 20-minute walk away.
5. Location is horrible, it a $40(round trip) cab ride to Cancun or Playa Del Carmen. They do have a shuttle to Cancun that leaves at 9 am and returns at 5 pm which makes for a longgg day.
6. Our A/C broke four times until they finally agreed to move us to another room.
7. Construction is still going on and starts about 7am every morning that makes it virtually impossible to sleep in.
8. Water in the room taste like saltwater. Had to use bottled water to brush our teeth. After using the in room Jacuzzi the first night we noticed a brown residue was left in the tub.
9. We talked with some of the other couples and they were transferring to other resorts while we were there. I am currently pursuing a refund from my travel agent.

Best advice is to book another resort if it isn’t to late.

Follow Ups:

• Re: El Dorado Royale cindy 09:56:41 7/07/2000 (2)
  • Re: El Dorado Royale John 09:27:17 7/18/2000 (0)
  • Re: El Dorado Royale Don't Go! 17:02:31 7/10/2000 (1)

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